No suitable decoder module for fourcc undf VLC probably does not support this sound or video format? - vlc undf support
I do not know exactly what is your problem because your question is .... bit confusing, but my best estimate on the information available, I would say you need a codec audio / video based. I recommend K-Lite Codec Pack, available http://fileforum.betanews.com/detail/KLi ...
Install the codec with the default options, or complete, and give it another go. If you give more details, I will update this post with more information on a more accurate answer.
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